The IT industry is similar to the healthcare industry in several ways. Just like there are general practitioners that can solve your basic healthcare needs, and there are local computers stores that can do general networking for small offices. When a particular issue goes beyond their knowledge, a good doctor or technician will refer you to an expert or specialist.
For mission-critical Wi-Fi networks to work reliably, a specialist with the right tools, training and experience is needed.
You wouldn't expect your local doctor's office to have the expensive machines used to run specific tests. It doesn't make economical sense to invest in tools they will not use enough to justify the significant investment. Similarly, your local IT company will not have invested in the high-end tools such as professional-grade Wi-Fi Site Survey Software, RF Spectrum Analyzers, Protocol Analyzers, etc. needed to effectively design, build and troubleshoot mission-critical Wi-Fi networks.
Also, it is impossible to know everything about each information technology field. Great software developers may have some knowledge about networking, but they are going to spend most of their time learning the most effective ways to improve their programming skills.
To become a surgeon, you start out by learning the basics of medicine and then spend many additional years of education and training focusing on that particular field. Likewise, mission-critical wireless networks require starting out with the general knowledge of a local IT company then spending years learning the unique specifics of Wi-Fi networks.
As a surgeon, you also don't just read about how to do your job. It takes lots of practice gaining the experience needed before truly knowing how to perform. The same is true in the technology industry.
Some jobs require a generalist, some a specialist. Make sure you know what you need before engaging a solutions provider.
Anyone can claim they do wireless site surveys, including those that walk around using free utilities that check for basic signal strength, without any training or understanding of how wireless works. That may be fine if you only need basic Internet connectivity, but if your network supports mission-critical applications, you need a professional-grade solution.
Our methodologies are what differentiate us from our competition. We start with the belief that combining the best tools and training with years of experience leads to the best wireless solutions available. Our formula for success includes the following:
Expert Certified Personnel
We start with a commitment to having the best trained personnel possible. We only employ or contract with Certified Wireless Network Professionals (CWNP).
We are proud to be a member of the prestigious CWNE roundtable, an exclusive committee of wireless experts dedicated to developing the highest level and most respect vendor-neutral certification in the wireless industry, as well as writing technical whitepapers.
Predictive models, also known as virtual site surveys allow us to efficiently and accurately identify the number of access points required, as well as their initial placement and configuration. Modeling is ideal for creating "what if" scenarios that show us the effects of changes in real time. Our designs always start with a model which we then validate.
RF Spectrum Analysis
Because wireless networks operate in unlicensed frequencies, potential interference from numerous devices such as microwaves, cordless phones, Bluetooth devices, video cameras, etc. can have a significant negative impact. RF spectrum analyzers are the only devices that can identify physical-layer interference, and no onsite wireless site survey is complete without this service.
Onsite Site Surveys / Validation
When the highest degree of accuracy is required for your mission-critical applications, there is no substitute for a professional-grade manual site survey.
Our surveys start with temporarily mounting the same access points and antennas that will be permanently installed. We then use professional-grade software to test not only for signal strength, but Signal-to-Noise ratio (SNR) to test the signal's viability, interference and data rates. Our thorough approach is the most accurate solution available.
Our reports spell out the facts, and leave no doubt in the customer's mind as to what the wireless network does or will look like.